Using a social network mapping tool (GENIE) to help people who attend walk in emergency care - Cross-cutting research with Theme 3

Theme 5

Engagement with Self Directed Support

Using a social network mapping tool (GENIE) to
help people who attend minor/walk in emergency care by identifying connections
and resources to support them. 
We have developed an approach that supports self management and better help seeking by helping people to identify sources of support.  This uses a social networking tool called GENIE. The aim of our project is to see if GENIE can work well in an accident and emergency department be used to support people who are walk in  (minors) patients in the Emergency Department. We plan to look at people’s social network resources and connections, focussing on people who have 

a.   a mental health problem 

a.    ill-defined symptoms 

b.   homelessness 

c.    older people living alone 

 

We will use GENIE in face to face interviews in one ED with approximately 40  patients. These interviews will introduce the GENIE tool and use it to  makea visual map of the patients’ current social and support network. This process is guided by the interviewer who helps them do this. The interviews will ask about personal preferences and needs using a set of 13 questions designed to help people focus on their interests, support, health and wellness needs, activities and resources available to them that might support self-management. User friendly personalised results are then provided.Previous work has highlighted that participants find this provides new and previously un-thought about information. 

Deliverables:
Project report; further GENIE data set and
testing of tool; unique knowledge about ED minors patients networks; knowledge
of help seeking; capacity building for early career researcher

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